Terms of service

Welcome to Shopverse. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.


1. Account Terms

  • You must provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account details.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.


2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept payments through secure third-party payment gateways.

  • Cash on Delivery (COD) may be available for select locations.

  • You agree to provide valid payment details and authorize us to charge the applicable amount.


3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and specifications are accurate.

  • However, we do not guarantee that all information is error-free, complete, or current.

  • Actual product colors and appearance may vary slightly due to screen settings.


4. Order Acceptance

  • All orders placed are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order for reasons including but not limited to:

    • Product unavailability

    • Errors in pricing or product information

    • Suspected fraudulent activity

  • If your order is cancelled after payment, a refund will be issued.


5. Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS].

  • Delivery timelines may vary depending on your location and external factors.

  • We are not liable for delays caused by courier partners or unforeseen circumstances.

  • Customers must provide accurate shipping details; we are not responsible for failed deliveries due to incorrect information.


6. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Products may be eligible for return or replacement within a specified period, subject to conditions.

  • Refunds will be processed through the original payment method or as store credit, as applicable.


7. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To infringe upon intellectual property rights

  • To transmit malicious code, viruses, or harmful content

  • To engage in fraudulent or deceptive activities


8. Limitation of Liability

  • shopverse shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted or error-free access to our services.


9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. 


10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.


11. Contact Information

For any questions regarding these Terms, please contact us: